Then whoever has the best platform is whom I'm going to be using. Vivint is refusing to cancel our home security even after I provided Official PCS orders and supporting documents that Vivint requested. In June 2008, my wife and I were greeted by a salesman, Trevor Moses Agent
Reg: 32921 who worked for an home security company. Unfortunately we were mislead by his sales tactics and signed an agreement to have APX ALARM Currently VIVINT to secure our home. My wife mentioned that I am serving in the military and that we may leave for another AF assignment before our contract expires in 2013. Moses simply stated that all we have to do is call Vivint to cancel our home security services due to my Air Force obligations and that it would not be a problem. Just this past August 3+ yrs later, I was notified of a new assignment, in a different state. My wife made a call to Vivint to request assistance
in terminating our home security due to my permanent change of station PCS. She was told that we have to fax a “NOTICE OF CANCELLATION” form that was provided and a copy of my official AF PCS orders w/ a date Report no later than date indicating when I will physically be on my new duty assignment. I wanted me and my family to get a started w/ our move to our new location. I scheduled to have my final outprocessing done on late AUG from my previous duty station.